How to contact us

If you have any questions or comments about our service, we would love to hear from you. You can contact us via email or phone, or by writing to us.

• Email - please use the contact form opposite 
• Phone (freephone number) – 0800 612 4465 

If you are phoning from outside the UK, please call +44 1344 206226. Our phone lines are open from 9am to 5pm Mondays to Fridays. Outside these hours, please leave a message and contact number where we can reach you.

• Our address for sending coins/correspondence: 

ECE – Processing Centre
PO Box 4201 
BRACKNELL 
RG42 9NP